Privacy Policy

At Crestille, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us. By accessing our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services:

1.1 Personal Information Provided by You

• Contact Information: Name, email address, phone number, postal address.
• Business Information: Company name, EIN, LLC formation details.
• Financial Information: Payment details for purchases made via our website.
• Account Information: Username, password, and other details for creating an account on our platform.
• Correspondence: Information you provide when you contact our customer support team.

1.2 Information Collected Automatically
When you visit our website, we may automatically collect:

• IP Address: To identify your device and approximate location.
• Browser and Device Information: Including the type of device, browser, and operating system.
• Usage Data: Information about how you interact with our website, such as pages viewed, time spent, and links clicked.
• Cookies and Tracking Technologies: For functionality and to improve your experience.

1.3 Information from Third-Party Services
We may collect information from third-party services such as payment processors, social media platforms, or registered agent services that you use in connection with our services.

2. How We Use Your Information

Crestille uses the information we collect for the following purposes:

2.1 Service Delivery

• To provide, maintain, and improve our business formation services.
• To assist with the registration and formation of LLCs, EIN applications, and other U.S. business services.
• To process payments for services purchased.

2.2 Communication

• To communicate with you about your account, updates, promotions, and new services.
• To respond to inquiries, provide customer support, and resolve any issues related to our services.

2.3 Marketing

• To send you promotional messages and newsletters, where permitted by law and subject to your preferences.

2.4 Legal and Compliance

• To comply with applicable legal and regulatory requirements.
• To enforce our Terms and Conditions and Privacy Policy.

3. Sharing of Your Information

We may share your personal information with third parties in the following cases:

3.1 Service Providers
We may share your information with trusted third-party vendors and service providers who help us deliver our services, such as payment processors, cloud storage providers, and email service providers.

3.2 Business Transactions
If Crestille is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Compliance
We may disclose your information where we believe it is necessary to comply with a legal obligation, protect the rights of Crestille, or enforce our policies.

3.4 Consent
We may share your personal information with third parties when we have your consent to do so.

4. Data Security

We take the security of your personal information seriously. We use various security measures, such as encryption and access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the retention period has expired, we will securely delete or anonymize your data.

6. Your Rights

You have certain rights regarding your personal information, subject to applicable laws:

6.1 Access and Correction
You may request access to or correction of the personal information we hold about you.

6.2 Deletion
You may request that we delete your personal information, subject to certain exceptions under the law.

6.3 Opt-Out of Marketing Communications
You can opt out of receiving marketing communications from us by following the instructions in any promotional email or by contacting us directly.

6.4 Restriction of Processing
You may request that we restrict the processing of your personal information under certain circumstances.

6.5 Data Portability
You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us provide a personalized experience by remembering your preferences.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by Crestille. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

9. International Data Transfers

As a global business, your personal information may be transferred to and processed in countries outside of your own. By using our services, you consent to the transfer of your personal information to countries that may have different data protection laws than your country of residence.

We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy, regardless of where it is processed.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@crestille.com